What Data We Collect and Why We Hold It
We collect the information you provide when registering — name, contact details, and account credentials — along with transactional data tied to your JazzCash, Easypaisa or Raast deposits and withdrawals. Device identifiers, IP addresses and session logs are recorded automatically to maintain account security and detect
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unusual access patterns. We do not collect more than is necessary for these purposes. Payment data is handled through encrypted channels; we never store full wallet PINs or card numbers on our servers. Data related to your deposit history — such as which payment method you
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used and the transaction reference — is retained for the period required under applicable financial record-keeping rules and then securely deleted. How long we keep your data depends on your account status and the legal requirements in your eligible region. If you close your account, we
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will retain only what is required by applicable law, then remove the rest. Access to your stored data is restricted to staff who need it to operate your account or respond to your queries. We review these access controls regularly. Any sharing with third-party processors —
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such as the payment rails that clear your Raast or Easypaisa transfers — is governed by data processing agreements that bind those parties to confidentiality and purpose limitation. Availability of this service depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.